Shipping AND Delivery

At Hypper.io, we are committed to providing a seamless and efficient shipping and delivery experience for our customers. Please read the following information to understand our policies and procedures.

1) Order Processing Time:

Once an order is placed on our website at https://hyyper.io/, it undergoes processing before shipment. Orders are typically processed within 1-2 business days

2) Shipping Methods:

We offer various shipping methods to cater to different delivery needs. The available options will be presented during the checkout process. Customers can choose the preferred shipping method based on their requirements.

3) Shipping Costs:

Shipping costs are calculated during the checkout process and are based on factors such as the shipping method selected, delivery destination, and the weight/size of the items in the order.

4) Delivery Time:

The estimated delivery time depends on the shipping method chosen and the destination. Customers will be provided with an estimated delivery date during the checkout process. Please note that delivery times may vary, especially during peak seasons or due to unforeseen circumstances.

5) Order Tracking:

Once an order has been shipped, customers will receive a shipping confirmation email containing tracking information. This allows customers to monitor the status and location of their package in real-time.

6) Shipping Restrictions:

Some products may be subject to shipping restrictions due to their nature or regulatory requirements. Information about any such restrictions will be communicated during the checkout process.

7) International Shipping:

Hypper.io offers international shipping to many countries. International customers should be aware of any customs duties, taxes, or import regulations applicable to their location, as these are not included in the product or shipping costs.

8) Shipping Issues:

In the rare event of shipping issues, such as delays or lost packages, customers are encouraged to contact our customer support team at https://hyyper.io/support for prompt assistance.

9) Returns Due to Shipping Damage:

If items are damaged during shipping, customers should notify us within 7 days of receiving the package. We may require photographic evidence of the damage to process a replacement or refund.

10) Help and Support:

For additional assistance or inquiries related to shipping and delivery, please visit our Help Center at https://hyyper.io/support. Our dedicated support team is ready to assist you with any questions or concerns.